Precautionary Measures for the Health and Safety of Our Guests

Your stay experience is always our priority. During the coronavirus outbreak, the health and safety of our guests is our primary concern. Besides updating ourselves on the latest information and advice from the government and authorities, we have taken the below measures to ensure a clean and safe environment for our guests:

 

1. Body temperature measurement of all guests and staff entering The Harbourview and the outlets is required.

2. Guests are required to fill in a health declaration form prior to or upon check-in.

3. Hand sanitisers are available at the G/F lift lobby and the outlet receptions for our guests.

4. All frontline and office staff are required to wear surgical masks while on duty.

5. All restaurant staff, including kitchen and service, are required to wear surgical masks and gloves while on duty.

6. All public areas will be cleaned with disinfectant regularly.

7. Specific public areas such as lifts, washrooms, etc., will be cleaned with disinfectant on a frequent basis.

8. Specific types of disinfectant will be used to clean the air-conditioning ducts, curtains and carpets in the guestrooms regularly.

9. The water drains in the guestrooms will be filled with diluted detergent regularly.

10. Room Service is available for guests who would like to have their meals in their room.

11. Gymnasium will be closed from now until further notice.

12. A set of hygiene measures is implemented in Harbour Restaurant and Mezz Floor. Please click here for details.

 

We will continue to keep ourselves updated on the development of the epidemic and follow the advices and instructions announced by the government and authorities in order to effectively cope with the spread of the virus and ensure that you have a pleasant stay with us.

 

Thank you for your understanding. We look forward to welcoming you at The Harbourview.

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